Hi [Driver’s Name],
Thank you for contacting ParkMaven regarding your payment query. We’re here to help.
If you would like to make a payment for a parking charge notice (PCN) you have received, please use one of the available payment options below:
The payment website: https://pay.parkmaven.com/
If your parking charge reference begins with a ‘NEW ’ prefix, please ensure that it is included along with the full 8–11 digit number.
Pay by telephone on: +44 20 4634 8482
If for any reason this doesn't work for you, you can send the payment via BACS; however, there is a £3 surcharge for payments made this way.
Our account details are:
Name: Parkmaven Limited
Sort code: 20-00-00
Account no.: 53496325
Please ensure you include your vehicle registration and the parking charge reference number so we can associate this payment with the relevant charge.
If your query is not related to making a payment, please let us know a few more details so we can help you further. One of our Customer Experience team members will be happy to look into this for you and get back to you as quickly as possible.